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When you sell hemp and hemp-derived products through Shopify, you need to comply with the laws and regulations that might apply to your business. These laws and regulations depend on the region where your store is located and the region where you sell. US merchants in certain states are able to sell select hemp or hemp-derived cannabidiol (CBD) products on Shopify.

Hemp and hemp-derived products

This page was printed on Sep 16, 2022. For the current version, visit https://help.shopify.com/en/manual/your-account/legal/hemp.

When you sell hemp and hemp-derived products through Shopify, you need to comply with the laws and regulations that apply to your business. These laws and regulations depend on the region where your store is located and the region where you sell.

Hemp is a type of plant in the cannabis sativa plant species, and produces a broad range of cannabinoids. Hemp doesn’t produce high levels of tetrahydrocannabinol (THC), but is capable of producing high concentrations of cannabidiol (CBD).

Hemp and hemp-derived products are highly regulated and those regulations vary by region. If you’re located and selling hemp or hemp-derived products in a jurisdiction where the sale of these products is permitted, then Shopify generally supports the sale.

Caution

This following content provides general information to merchants who sell hemp and hemp-derived products and is for informational purposes only. You’re responsible for reviewing and using this information appropriately. This content doesn’t contain and isn’t meant to provide legal advice.

You should consult your own legal counsel to determine how the laws in your region and the region in which you sell hemp and hemp-derived products might affect your business. To sell products using the Shopify platform, you must comply with the laws of the jurisdiction of your business and your customers, the Shopify Terms of Service, the Shopify Acceptable Use Policy, and any other applicable policies.

Laws and regulations for selling hemp or hemp-derived products in the United States (US)

If you’re a US merchant and you want to sell hemp and hemp-derived products that contain CBD, then you’ll need to review and submit the Attestation for the Sale of Hemp and Hemp-Derived Products.

By completing the attestation, you confirm that you understand the requirements for selling hemp or hemp-derived products on Shopify, and that you’ll comply with those requirements. It’s your responsibility to remain compliant with all the requirements of the attestation. If you violate the terms of the attestation you agreed to, then you risk action by Shopify.

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Laws in the United States surrounding hemp and hemp-derived products are evolving, so you should consult with legal counsel before you sell these products on Shopify. Shopify can’t provide legal advice on what and where you can sell.

Before selling hemp or hemp-derived products on Shopify, review and monitor federal, state, and local laws. You should also monitor updates from the Food and Drug Administration (FDA).

FDA resources

You can find specific information online about the FDA’s current position on dietary supplements, food, and cosmetics that contain hemp or hemp-derived products such as CBD.

  • FDA Consumer Update
  • FDA Regulation of Cannabis and Cannabis-Derived Products

Attestation example

Among other things, in the attestation, you must attest and confirm that:

  • None of your hemp or hemp-derived products are marketed as having any medicinal or therapeutic benefit, unless such claims have been approved by the FDA.
  • Your products contain no more than 0.3% THC, regardless of compound type, such as delta-8, delta-9, and delta-10.
  • Your products comply with all applicable federal, state, and local laws, including the laws in the jurisdictions of your customers.

Laws and regulations for selling hemp or hemp-derived products in Canada

In Canada, most hemp-derived products are classified as cannabis. To sell hemp or hemp-derived products in Canada, you must:

  • Be licensed to sell cannabis either at the federal or provincial level.
  • Comply with all the requirements set out in the relevant legislation.
  • Use Shopify Plus.
  • Complete a specific onboarding process related to selling cannabis products in Canada.

Laws and regulations for selling hemp or hemp-derived products internationally

You can sell hemp or hemp-derived products if it’s legal, and you comply with all marketing laws in your jurisdiction and the jurisdiction of your customers.

The products you sell can’t contain more than 0.2% of THC, regardless of the compound type, such as delta-8, delta-9, and delta-10.

Selling CBD on Shopify in the United States (US)

This page was printed on Sep 16, 2022. For the current version, visit https://help.shopify.com/en/manual/products/cbd-products.

If you’re a US merchant and you want to learn how to set up your Shopify store to sell hemp and hemp-derived products that contain cannabidiol (CBD), then use this page for information about some laws surrounding hemp and hemp-derived products that might apply to your business. Learn more about hemp and hemp-derived products.

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Hemp is a type of plant in the cannabis sativa plant species, and produces a broad range of cannabinoids. Hemp doesn’t produce high levels of tetrahydrocannabinol (THC), but is capable of producing high concentrations of CBD.

To sell hemp and hemp-derived products that contain CBD, you need to review and submit the Attestation for the Sale of Hemp and Hemp-Derived Products.

The Attestation for the Sale of Hemp and Hemp-Derived Products is only available to stores that are based in the United States. If the document doesn’t open in your Shopify admin, then verify that your store is a US-based store.

If you haven’t created a Shopify store yet, then go to www.shopify.com/sell/cbd to sign up for a trial store.

Getting started

Laws in the United States surrounding hemp and hemp-derived products are changing, so you should consult with legal counsel before you sell these products on Shopify. Shopify can’t provide legal advice on what and where you can sell.

Before selling hemp or hemp-derived products on Shopify, review and monitor federal, state, and local laws. You should also monitor updates from the Food and Drug Administration (FDA).

Set up your store to sell hemp or hemp-derived products

Caution

If you sell CBD products, then you can only set up email-only order and shipping notifications. SMS notifications are not supported for merchants who sell CBD products.

  1. Log in to your Shopify store. If you haven’t created a store yet, then go to www.shopify.com/sell/cbd to sign up for a trial store.
  2. Carefully review and submit the Attestation for the Sale of Hemp and Hemp-Derived Products. You need to be signed into your Shopify account as the store owner to complete this form. If you’re not the store owner, or your store address is not located in the United States, then this link will automatically redirect you to the Shopify admin. Before you sell any CBD products, make sure that you understand and submit the attestation form. After you have submitted the form, the attestation process is automatic – you don’t need to wait for a response from Shopify regarding the attestation form.
  3. Select and apply for a third-party payment gateway. Shopify Payments is not available for hemp or CBD products at this time. However, Shopify has partnered with third-party payment gateways that support the sale of certain hemp and/or hemp-derived CBD products. The requirements for approval may vary for each gateway. Review the requirements and apply directly to any of these gateways using the following Shopify-specific links:
    • DigiPay
    • Pinwheel
  4. Set up email-only customer notifications for orders and shipping. You can only send notifications related to CBD products and shops by email. SMS messages aren’t supported. For steps to enable email-only customer notifications, refer to Disable your customer’s SMS notifications.
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This list may not be exhaustive, and may change over time.

Hemp-derived CBD transactions are vetted more carefully by third-party payment gateways than other transactions, so the application and approval process might be more involved than usual. Third-party payment gateways take into account many factors in approving payments and rates for shops selling CBD products, including product type, whether the business was recently created, transaction history, volume, product mix, and others. Approvals are at the discretion of each third-party payment gateway, and Shopify can’t guarantee the approval of your shop.

Additionally, it is important that you know your responsibilities. Like all Shopify merchants, it’s your responsibility to follow federal, state, and local laws and the respective policies of Shopify, our app and partner ecosystem, and any third-party providers. If you have additional questions, then contact the third-party providers directly, or consult with an attorney.

Shopify Plus

Merchants using Shopify Plus can contact the Merchant Success team for guidance and dedicated support in completing the steps required to sell hemp or hemp-derived CBD products on Shopify.

Disable your customer’s SMS notifications

You can only send notifications related to CBD products and shops by email. SMS messages aren’t supported. For information about customer notifications, refer to Set up your customer’s notification options at checkout.

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